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When cooking, use simmering basket instead of firmly lodged Thermomix® TM6 measuring cup at temperatures of 95 °C or above Thermomix® recipes are being updated
 
 
 
 
 
 
 
 
 
Dear Ozan,
 
For Vorwerk, the quality of our products and the satisfaction of our customers have always been our highest priority. Our quality management and stringent safety systems are designed to ensure that we consistently meet Vorwerk's high-quality standards. This applies especially to Thermomix®.

Also thanks to you, Thermomix® has turned into a love brand, enjoyed great popularity, and is an innovative driving force in the field of food processors and kitchen appliances, with more than 8 million units sold worldwide (TM5/TM6). Vorwerk has by far the highest number of appliances in the market as a whole and, as a direct sales organisation, maintains a close relationship with Thermomix® Advisors and customers worldwide who are so passionate about their Thermomix®. This also means that we are in a position to identify rare areas of concern that can impair the use of the Thermomix® very early on. 

Therefore, we need to inform you today of a precautionary measure that we will take.
 
 
 
Why is that?
 
  • When the standard measuring cup is inserted in the Thermomix® TM6, it fits tightly in the lid. The fact that it is firmly lodged prevents it from falling out when the mixing bowl lid is removed. The measuring cup on the TM6 is designed so that sufficient steam from the mixing bowl can escape at the edges when cooking or simmering.
  • However, during the cooking process or when following certain recipes, ingredients can float to the top, become compressed and prevent steam from escaping.
  • Consequently, in extremely rare cases, increased pressure can build up in the mixing bowl during cooking or simmering (or heating at temperatures of 95°C/200°F and above), which can lead to a sudden and uncontrolled spillage of hot food, which in single cases can cause burns.
  • This situation does not arise if a Thermomix® TM5 measuring cup is used, as the measuring cup for the TM5 sits loosely in the lid of the mixing bowl. Please check which type of measuring cup you are using. If a TM6 measuring cup, which fits tightly in the lid, is being used, this information will also apply to you.
  • Would you like to know which Thermomix® measuring cup you are using at the moment? Learn more here👉 Increased measuring cup safety measures 
  • It should be noted in any case that the likelihood of hot food overflowing or erupting is considerably higher if the fill level recommended in the manual and also indicated on the inside of the mixing bowl is exceeded.
 
 
 
Which actions is Vorwerk taking now?
 
Even if this situation arises in only a very small number of cases, we regret that it is able to occur at all. Maintaining the highest safety standards for our Thermomix® customers is a top priority at Vorwerk. We have therefore decided as a precautionary measure to issue a voluntary public warning about this problem, which could potentially occur.
 
 
 
Fortunately, the solution is a simple one!
 

  • We have checked our recipe database for recipes that require a temperature of 95°C/200°F or above and are cooked with the measuring cup in place. In these recipes, we have changed the usage of the measuring cup to the usage of the simmering basket.
  • For cooking (simmering) at temperatures of 95°C/200°F or above, the simmering basket should always be used instead of the TM6 measuring cup, as the TM6 measuring cup fits tightly in the lid. The simmering basket rests loosely on top of the lid, is steam-permeable, and also prevents food splashing from the mixing bowl.
  • Certain recipes call for the simmering basket to be used in the mixing bowl. For these recipes, the measuring cup can still be used.
 
 
 
What does this mean for you?
 
  • There is a software update for your Thermomix® TM5 and TM6 available. Please make sure you install this update on your device!
  • With this update, all the communication around this matter will be implemented and all affected recipes in Guided Cooking have been updated so that you are actively and visibly informed of their correct use.
  • What’s more, the software for the Thermomix® TM6 has been modified so that you are also instructed to use the simmering basket instead of the measuring cup when cooking without the use of the Guided Cooking function.
  • Keep enjoying your culinary journey with Thermomix® and make sure you stick to this new precautionary measure!


If you have any further questions on the matter, please visit our comprehensive help page here 👉 New measuring cup safety precautions or contact our Customer Care team via email via info@vorwerk.co.uk. Furthermore, you can get information through our communication channels like social media, the official Thermomix® website and Cookidoo®. Of course, you can always contact your Thermomix® Advisor should you need any further information.

Your Thermomix® Team
 
 
 
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